About Want Pest Control
A Message from Our Director: Committed to Quality & Community
“After over 30 years in the pest control industry, I have a strong passion and love for what I do. We are a team committed to making every client completely satisfied with the service we deliver, and we are keen to give back to the local community. Please don’t hesitate to call me or any one of the team if you think we might be the company for your job.”
Mark Haynes – Director of WANT Pest Control
Our History
WANT Pest Control was founded in late 2021 in Port Hedland by Mark Haynes to bring back professional customer-focused communication and treatments to the Pilbara. WANT Pest Control has steadily grown and regularly services clientele from Denmark, WA, to Darwin, NT, without losing focus on the Pilbara.
The WANT Pest Control family has expanded with Jackie joining Mark in 2022, Jammo joining in 2023, and then in 2024, James and Stuart joining as technicians and Chloe joining the administration. Primarily residential and community-focused in 2021, WANT has expanded to all facets of the pest management industry, now conducting regular Commercial, Mining, Industrial, and Remote Community & Fumigation services.
We have not forgotten to give back to our Pilbara community. WANT Pest Control sponsors local charities, individuals, and sporting groups. Based on our core business foundations, we expect to grow to a third Pilbara-based technician in early 2025; no limit is set for the future. We hope that you will meet one of the team soon.
Our Commitments
Professionalism
We deliver exceptional pest control services across residential, commercial, and industrial properties in WA and NT. Our comprehensive electronic reporting by ServiceM8 ensures all service aspects meet client expectations before we leave the site. We are proud of our technicians and how they look in their industry-appropriate uniforms, embroidered and provided by Totally Workwear.
Continuous Improvement
Our team stays up-to-date with the latest industry advancements, partnering with organisations like Garrards, Ensystex, and Trical to provide the most advanced and effective pest management solutions using only APVMA-approved chemicals.
Safety & Compliance
Safety is at the heart of everything we do. We strictly follow Australian-approved safety protocols, using only certified chemicals and adhering to the highest industry standards for protection and compliance.
Community Respect
We are dedicated to giving back by employing locals and supporting Indigenous trainee programs. With deep respect for Indigenous cultures, we have extensive experience working within local communities, ensuring our services are delivered with cultural understanding and sensitivity.
Get To Know Us Better
Mark Haynes
CEO & Technician
Certificate 3 in Pest Management with additional endorsements of Fumigation. Current WA and NT Pest Control license. 30 years of experience in the Pest Control Industry across NSW, QLD, NT and WA. Qualifications include MSIC, First Aid, White Card, Police Clearance, COVID Certificate, and WA Drivers License.
I began my pest control career over 26 years ago with my family’s established business in the New England areas of New South Wales, gaining extensive expertise in managing termites and general pests through hands-on experience alongside seasoned professionals. This foundation opened opportunities to work interstate and, soon after, Australia-wide, where I deepened my knowledge of tropical pest control in Queensland. With a pest control license and a drive to broaden my skills, I developed expertise in varied building structures and collaborated with other industry specialists. My career then took me to Central Australia, where I gained valuable experience in remote Indigenous communities and large remote stations, ultimately leading me to the Pilbara region of Western Australia. Recognising a need for elevated professionalism in pest management in the Pilbara, committed to raising industry standards to serve the region’s unique needs better.
In my spare time, I like to eat well and maintain a healthy, active lifestyle. I enjoy motorcycle road trips and really enjoy the open environment, whether it’s the ocean or the countryside amongst the hills. I also enjoy catching up with my close mates and making sure we are all still having a laugh at each other.
Core Responsibilities:
Payroll, Purchasing, Quality Assurance Checks, Tenders and Sales, Budgeting & Reporting, Customer Contact & Technician duties.
Mark Jamieson
Operations Manager & Technician
I have held various positions in the pest control industry across four separate businesses as a technician and service manager for 3 years, sales consultant and key account manager for 5 years, training manager for 1.5 years and operations manager for 6 years. In these roles, I have been involved in all aspects of pest management, including large- and small-scale tenders, from the initial surveys and tender document creation process to the onboarding of technicians to the implementation of services to KPI reviews and QA of delivery.
I have strong family ties with a loving wife and two beautiful daughters, and I am surrounded by an extended family on both sides and many amazing friends whom I cherish dearly. I had a childhood full of strong memories. I grew up in beautiful towns in Victoria and the mountains of NSW before moving to Canberra for high schooling and then relocating to WA 20 years ago. I love being outdoors, whether it’s gardening, wood chopping or lying on a beach. I have a love of cooking nourished during my 10 years as a Baker Pastry Chef, and I enjoy cooking for family and friends. I am an avid sports lover who barracks for many teams around the world and continued playing Aussie rules and football until my mid-40s. I feel a connection to the outback and love travelling to this amazing country in which we are so lucky to reside.
Core Responsibilities:
Quality Assurance Checks, Purchasing, Tenders and Sales, Budgeting & Reporting, Customer Contact & Technician duties.
Jackey Lindley
Administration Manager
Jackie has 10 years of experience in the pest control industry and has performed various administrative duties, including customer service, accounts, invoicing, reporting, quality assurance, and the use of varied online formats. I have spent 17 years in the Pilbara with my family, 10 years of which I have been in a number of administration roles for three pest control businesses based in Port Hedland.
I have learnt a lot along the way; I have had the experience of seeing firsthand what our operators must deal with to improve knowledge and outcomes for my customers. I feel very proud to work and grow with WANT pest control, as our operators are of high standard and are always happy to teach me and the public about taking care of pests with a focus on safety and the environment.
Core Responsibilities:
Customer Contact, Planning of scheduled treatments, Internal Sales, Reporting reviews
James Clifford
Technician
Commencing a Certificate 3 in Pest Management in WA. James has lived in remote areas across WA and is a proud Yindijibarndi man. In his previous work experience, James has worked in remote communities, mine sites, and commercial, residential, and industrial locations. He has a strong customer focus and a good knowledge of tools and plant equipment. Qualifications include a WA Drivers License, First Aid, and a Blue Card.
Core Responsibilities:
Customer Service, Completion of Scheduled Treatments, Vehicle & Equipment Inspections, Reporting & Invoicing, Sales